Frequently Asked Questions

There is no specific storage period if the product is unopened you could use it remains powder. If it is unopened, it can be used for 1-2 years without any problems.

However, the herb will start oxidation and change the color from vivid to dull green after opening. This oxidation happens because it does not use chemicals like antioxidant and preservative at all. Once opened, it will be recommended using as ahead of time as possible thought there is no problem in the quality.
After using the products tightly seal the package and store in cool and dark place.

Please finish using all paste in a day because the herb can’t be preserved after making into a paste.

In case using the paste after next day, please keep it in a refrigerator and finish up as soon as possible.

We use only 100% organic herbs that are safe for your pets to lick. It is usable for their body and face. Also, you can brush their teeth with it.
The herbal antibacterial and deodorize effects prevents bad breath and periodontal disease too.

Herb Pack is made with 100% natural ingredients and it is safe for your pets to ingest.
If your pets ingested it a large amount or if you find any abnormalities such as vomiting, diarrhea, constipation, and a lack of energy, please take your pet to see a veterinarian as soon as possible.

For healthy dogs once a month treatment is recommended.

Dogs with strong odor and stickiness return immediately after shampoo start the treatment every week for 3 to 4 times in a row. Many pet owners will see the difference after 3rd time.

After that, please adjust the frequency as their skin condition.

The effects will last for 2-4 weeks, depends on the breeds and their level of activities.

The effectiveness will fade off in multiple dog households and if you go for a walk through high grasses or mud areas.

If your pets are kept in the house, deodorizing effect will last for about 4 weeks.

Ferrets, known for their strong odor, can be also treated by “Herb Pack.” The deodorizing effect will last for a week if you kept one ferret, and if you have more that two ferrets together the effect will wear off in a few days.

For dogs with flaky skin or dried dandruff we recommend to use Moisture Health Herb Pack which will give rich moisture to their skin and coat.

We recommend Doctor’s Health Herb Pack for dogs with oily or sticky dandruff.

We highly recommend shampoo to remove sebum stains before applying the herbal paste.

Herbal paste is likely to stick with sebum stains and dirt so please wash carefully for areas that has many stains and oily componets. around dog’s ears, armpits and, paws with many sebum stains. If the dirt are roughly removed, the final rinse should be very easy.

Don’t use it to dogs having wounds.

Although ingredients of Herb Pack are safe, herbal powder has peeling effect and it may irritate wound.

Therefore, please do not apply it to skin having fresh wounds.

Please do patch tests before using for full body even though many pets with plants allergy have no troubles using our Herb Pack.

Please apply a small amount of the herbal paste to their belly and wash off after 10 minutes. If any reactions like itchiness and redness happens, please stop using the Herb Pack.

If your pets are currently having skin troubles, itchiness or a strong odor, their skin may be sensitive and may respond to slight stimuli.

We recommend doing Patch Test dogs having skin troubles.

Herb Pack will not discolor the skin or coat.

However, when one or more of the following conditions occur, the herb may be left on dog’s skin and coat.

After Herb Pack treatment, rinsing herbal paste thoroughly in the bucked and then wash with shampoo.

Yes.

Use the microbubble to remove all dirt first then apply the Herb Pack. To do so the fluffiness of the coat and the deodorizing effect last longer.

We don’t recommend the shampoo contains mud.

It’s harmless for skin and hair, but using it means doing pack twice so it will make hair too soft for trimming.

Also, if you use shampoo including oily component, it may make hair easy to hold the herbal paste resulting in remaining herbs.

To make the paste mixing well, let it sit for about 10 minutes. It’s okay if you leave herbal paste more than 10 min.

While leaving the herbal paste, brush out tangled hairs and give your dog shampoo.

There is no problem in the effect for using thick herbal paste. However you will need more time for rinsing and use more herb powder.

If the herbal paste is too thin, the effect of herb pack will decrease because the effect of removing sebum stains and hair coating will not work enough.

It will not remove the tear stains. However routine Herb Pack treatment will help to prevent Tear Stains.

It can be used for mammals such as cats and ferrets.

However, in the case of any pets taking extreme stress by getting wet such as rabbits and hamsters, please use it carefully.

Please do not use in the non-mammalian pet. Since the herb suppresses dispersion and incubation, please do not close the herbs especially to the insects

Our Beauty Oil does not use Synthetic preservatives.

Please use up as soon as possible after opening.
After using, wipe the spout of the container with a clean tissue and close the lid tightly. Please store it in a place away from direct sunlight. Also avoid places that are high in temperature and humid as well as places with drastic temperature changes.

Please check the product’s condition, smell and color before using it again. If there is no change from the time of opening, it can be used again.

You can decide based on dog’s hair condition.

It will help minimizing the expanse of the coat and make the well-organized finish. Good for long-hair-Dachshund, Pomeranian, Papillon and etc.

Moreover, Beauty Oil will enhance the effect of preventing dogs from holding dirt caused by static, so that it is recommend for white coated breeds especially in winter.

Put warm water, herb powder then add the Beauty Oil into the shaker when you making herbal paste.

Use about 1/10 of herb powders.

For example: If you use 50g herb powder, use 5cc Beauty Oil.
For dried skin and coat increase the amount of Beauty Oil. Add 2/10 of herb powder is recommended.

If your pets ingested it a small amount, you do not need to worry about it affecting their health.

However, if your pets ingested it a large amount or if you find any abnormalities such as vomiting, diarrhea, constipation, and a lack of energy, please take your pet to see a veterinarian as soon as possible.

Our Beauty Oil does not use any chemical staff like thickeners and emulsifiers therefore it may solidify at low temperatures, but this does not affect the quality or effect.

When Beauty Oil becomes solid please take out the amount you use and gently reheat it to make liquid form.

Our Skin Butter does not use Synthetic preservatives.

Please use up as soon as possible after opening.
After using, wipe the spout of the container with a clean tissue and close the lid tightly. Please store it in a place away from direct sunlight. Also avoid places that are high in temperature and humid as well as places with drastic temperature changes.

Please check the product’s condition, smell and color before using it again. If there is no change from the time of opening, it can be used again.

If your pets ingested it a small amount, you do not need to worry about it affecting their health.
However, if your pets ingested it a large amount or if you find any abnormalities such as vomiting, diarrhea, constipation, and a lack of energy, please take your pet to see a veterinarian as soon as possible.

Skin Butter is made with Coconut Oil base so it gets solid below 25 degrees. Regardless of that it does not affect the quality or effects.

Please gently reheat Skin Butter and make it liquid form when it gets solid.